Support
Frequently asked questions
Quick answers about ordering Event Essentials through V Tickets - how orders work, payment via ticket sales, and how to follow up.
Event Essentials is V Tickets’ ordering channel for event items such as wristbands,
lanyards, and passes. You submit what you need for your event; our team reviews the request
and follows up with you.
Use Place order and complete three steps:
- Enter your event name and primary contact details
- Add and configure the products you need
- Review the order, consent to deduction from ticket sales, and place the order
There is no card payment on this site. When you place an order you authorise V Tickets to
deduct the order total (or the final approved amount) from your event’s ticket sales payout.
Our team still reviews ticket sales and available balance before approving production.
Your order is submitted for review. Keep the order number from the confirmation message.
A V Tickets team member will verify the request and contact you by email or phone.
Once submitted, changes are handled by our team. Email
support@vtickets.co.za
and quote your order number or event name, and explain what you need changed.
Artwork and proof steps are coordinated by V Tickets after your order is reviewed and approved.
If you already have logos or brand guidelines, mention that when our team contacts you,
or include them when you email support with your order reference.
Email support@vtickets.co.za
and quote your event name or order number.
See the Contact page for the same guidance.